Public Safety and the Cost of Not Listening

For a long time now, people in Miramichi have been speaking up about what they’re seeing in their community. They’ve raised concerns about public safety, about rising crime, and about how it’s affecting their day-to-day lives. While much of this has been visible in the downtown core, it has never been limited to one area. This is something being felt across the entire city.

What stood out to me wasn’t just the concern. It was the frustration behind it. People didn’t feel heard. They didn’t feel acknowledged. And many felt that when they did speak up, their concerns were dismissed or reframed in a way that suggested they lacked compassion. That kind of response doesn’t move a conversation forward. It shuts it down.

People can care deeply about those who are struggling and still be concerned about what’s happening in their community. Those things are not in conflict. But when people feel like they are being labelled instead of listened to, trust begins to break down. And once communication starts to break down between a community and its leadership, everything else begins to follow.

That is what led to September 2025. In my role as Chair of the Downtown Newcastle Business District, I had been bringing these concerns forward since 2021. Over time, it became clear that people were losing trust in the process. They didn’t feel like their voices were reaching the table, and they didn’t feel confident they were being taken seriously when they did.

That is why I organized the Public Safety and Community Cohesion Town Hall. Not to create conflict, but to open the door to a conversation that wasn’t happening the way it needed to. Nearly 300 people came out, and thousands more watched online. That kind of response does not happen unless something has been building across a community for a long time.

The video below is the speech I gave that night. It reflects exactly where things stood at that moment. It speaks to what people were experiencing, what we were hearing as an organization, and what needed to change. It also addresses something that is often misunderstood. This is not just a homelessness issue. It is an addiction and public safety issue, and it needs to be addressed with both compassion and accountability.

It also points to a harder truth. When communication is not there, problems do not stay contained. They grow, they spread, and they begin to affect how people feel about their community as a whole. We are seeing that now. Fewer people feel safe. Fewer feel comfortable spending time in certain areas. More people are choosing to stay away. That did not happen overnight, and it will not be fixed overnight either.

But one thing is clear. People expect to be heard, and they expect leadership to listen before things reach this point. That is the shift that needs to happen. Leadership is not just about responding when frustration boils over. It is about being present early, listening consistently, and making sure people know their voices matter.

Public safety needs real action. That part is obvious. But communication needs to change just as much. People should not have to push this hard just to be heard, and they should not have to ever again.

This is how I lead. I show up, I listen, and I act. I believe leadership means being present before problems escalate, not stepping in after the damage is done. It means creating real opportunities for people to be heard and making sure their voices shape the decisions that follow. Miramichi deserves leadership that is engaged, accountable, and willing to have the conversations that matter, even when they are not easy.

t.g.

How a city communicates matters.

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Tiffany Gallivan

ABOUT

As an eCommerce advisor + brand strategist Tiffany guides organizations, entrepreneurs, and professionals with their digital business strategies and marketing campaigns.

She has co-founded Valiant. modern media. as a platform for sharing modern solutions for businesses and support for organizations and entrepreneurs.

As a strategist, Tiffany uses time tested approaches to business and marketing; all the while leveraging powerful digital tools and technology to accelerate growth of your business; an eye for modern design, a serious knack for social media, and a passion for data, analytics, automation, and the internet as a tool.

With deep roots in Atlantic Canada, Tiffany lives everywhere online. By being digitally positioned, she has been able to reach clients from many corners of the globe - her depth of understanding the latest trends in business and shifts in digital consumer behaviours is the foundation to her expertise. She is available for one-on-one consultation, workshops, and speaking.

“I help guide you through all the bits of taking your business to the next level. Let’s get strategic and make it as easy as possible for people to do business with you!”

— TIFFANY GALLIVAN

Tiffany has over 12 years experience as an entrepreneur and a dynamic background in marketing and communications - with a primary focus in digital business and eCommerce development. Entrepreneurship has been a lifelong pursuit for Tiffany, and her deepest passion lies with working along side other driven entrepreneurs and change makers.

BEST KNOWN FOR

Website development and design - with a speciality in eCommerce and mCommerce. Comprehensive growth plans relating to digital business & marketing. Digital infrastructure development. Digital positioning. Online marketing. Brand identity & design. Social media growth management. Course building. Creative design. Content development. Online stores. Freelance writer. Coaching.

INDUSTRIES OF EXPERIENCE

Retail, eRetail, mRetail; global high fashion and entertainment; personal and influencer brands; industrial development; real-estate and real-estate development; marijuana business; professional practitioners; farm-to-table; alternative health and wellness; artisan and craft products; and food and bakery service.

http://www.tiffanygallivan.com
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Setting the Record Straight on Homelessness